I am a versatile professional, specialized in administrative management, customer relations and web writing, with several years of experience in structured and results-oriented environments.

My expertise covers:

Writing clear content optimized for the web, respecting editorial guidelines and deadlines.

Administrative management and follow-up of files, including reporting and information processing.

Customer relations and remote support, thanks to a solid experience in call centers and commercial consulting.

Written and oral professional communication, in fluent French and with intermediate skills in English and Portuguese.

Rigorous, organized and adaptable, I support my employees and clients in achieving their goals, by offering personalized follow-up and effective solutions. My sense of teamwork and my autonomy allow me to contribute to the success of projects while respecting deadlines and quality standards.