Anna Klimayeva

Anna Klimayeva

Minsk, Belarus

Anna Klimayeva

Sales mananger/Customer Support Specialist
I’m a Senior Sales and Customer Support Specialist who grew into a senior role within one year and now has over two years of hands‑on experience in B2C communication and full-cycle sales. During this time, I consistently achieved a 30–40% conversion rate on products with an average check of $500–1500.
The main thing i do is support businesses by identifying client needs, and offering solutions that increase satisfaction and retention.
My soft skills are communication, relationship‑building, and a strong client‑focused mindset. I work comfortably with CRM systems, Google Docs and Microsoft Ofiice.
My mission is to create a positive experience for every person I work with. If it sounds like your vibe, I’m ready to jump in, get things done, and make your clients feel like they’re in very good hands :)
Drove sales through client communication, identified customer needs, and guided clients toward the best solutions. (Hard Skills: sales pipeline handling, product knowing & presentation)
Managed client calls, provided support, guided customers through initial inquiries. (Hard skills: CRM Management, Multichannel client support, documentations & reporting)
  • 🇬🇧 English
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