I help businesses recover outstanding payments, reconcile accounts accurately, and maintain healthy cash flow—while delivering professional, customer-focused service at every stage of the process.

With hands-on experience in accounts receivable, customer service, and hire purchase environments, I specialise in following up on overdue payments, reconciling accounts, and supporting customers with clear, respectful communication across WhatsApp, email, and phone. I balance firmness with empathy, ensuring customers feel supported while accounts remain up to date.