I am a Customer Support Representative with experience supporting English-speaking clients in the IT and construction industries. I specialize in phone, email, chat, and CRM support, helping customers resolve issues while delivering a professional customer experience.

Before moving into customer support, I worked for a software development company as an English copywriter and content specialist. I created website content, software interface text, and product descriptions before AI writing tools became widely available. Alongside content creation, I communicated directly with clients, gathering requirements and ensuring clear communication between customers and the development team.

What I can help you with:

Customer Support (Phone, Email & Chat)
CRM Management
Customer Communication
Virtual Assistance
Software & Website Content
UI/UX Text (Interface Copy)
Administrative Support
Data Entry

I am detail-oriented, reliable, and committed to providing outstanding service. I enjoy building long-term relationships with clients and delivering work that exceeds expectations.