Presentation
•Virtual Office Management (Microsoft Office & CRM)
• Digital Content Optimisation & Proofreading
• Remote Lead Generation & B2B Communication
• Time Management & Self-Directed Workflow
• Data-Driven Analysis & Performance Tracking
Background
• Designed and delivered targeted digital campaigns that increased match attendance, boosted club membership enquiries, and drove higher participation in events.
• Applied a performance marketing approach, testing visuals, captions, and posting times to optimise reach, engagement, and conversion rates.
• Developed creative content formats including match day promotions, event posters, and TikTok storytelling to capture wider audiences and attract younger demographics.
• Monitored campaign performance with platform analytics, using insights to continuously refine content
strategy and maximise ROI on engagement.
• Supported the club’s commercial aims by aligning media output with sponsorship visibility, fundraising initiatives, and overall brand growth.
• Proven track record of consistently meeting and exceeding sales targets through persuasive communication, product knowledge, and customer relationship building.
• Adept at managing time effectively to balance high call volumes with detailed follow ups, ensuring customer satisfaction and retention.
• Highly organised, self motivated, goal oriented, with a commitment to maintaining productivity and professionalism in a sales environment.
• Successfully managed to give industry knowledge to provide tailored solutions and drive customer satisfaction in a B2B environment.
• Demonstrated exceptional telephone communication skills, consistently engaging with clients in a professional and articulate manner to foster strong relationships and facilitate ongoing business.
• Achieved and exceeded sales targets by employing a strategic approach to prospecting, lead generation, and pipeline management, ensuring continuous growth in client engagement and revenue.
• Effectively prioritised and managed diverse workload in a fast-paced, self directed environment, demonstrating the ability to adapt to changing demands while maintaining a high level of performance.
• Cultivated a driven and enthusiastic approach to sales, motivating team members and contributing to a collaborative team culture focused on achieving collective goals.
• Generating leads to expand client portfolio.

