Presentation
I'm skilled at building simple, reliable systems (using tools like Notion, Microsoft Office, and Google Workspace) so nothing gets missed, from tracking requests and deadlines to organizing records and supporting compliance related documentation. I have also managed remote project workflows end to end for a startup founder, so I'm comfortable working independently and communicating clearly across distributed teams.
What clients can expect from me: accuracy, follow through, and calm, organized coordination, even when priorities shift quickly.
Tools & Technologies:
Notion (workspace design, documentation, project tracking)
Microsoft Word
Microsoft Excel
Microsoft Office Suite
Google Workspace
Workflow Management Tools
Project Management Platforms
Skills
Administrative Coordination
Research & Market Analysis
Proposal Writing
Account Retirement
Documentation & Reporting
Project Support & Planning
Product Knowledge Documentation
Workflow Management
Time Management & Organization
Communication & Team Collaboration
Background
Maintained and organized branch records, ensuring all documents were accurately filed and properly documented.
Prepared and submitted weekly operational requests to support branch activities.
Performed weekly and monthly account reconciliations and retirement reports.
Responded promptly to customer enquiries and resolved customer complaints and challenges.
Escalated critical issues and flagged potential risks that could disrupt daily branch operations.
Scheduled client appointments and maintained an organized appointment calendar.
Coordinated daily tasks and followed up on pending activities to ensure nothing was overlooked.


