- Developed and delivered business reports using Office and BI tools to support operational and strategic decision-making.
- Collaborated with multiple departments to gather requirements, integrate data, and execute company initiatives.
- Designed, developed, and maintained internal databases to support organizational data needs.
- Built and maintained automated reporting pipelines using Pentaho ETL, improving reporting efficiency and data accuracy.
- Designed logical and conceptual data flows to support departmental projects and data usage best practices.
- Developed interactive BI dashboards using Metabase and Looker Studio for performance monitoring.
- Identified process improvement opportunities to enhance operational efficiency and profitability.

- Interpreted and analyzed large datasets using statistical and analytical techniques.
- Conducted user behavior, market trend, and sentiment analysis using social media listening tools.
- Identified growth opportunities and trends through complex data analysis.
- Designed and implemented data collection systems and analytics strategies to improve data quality and efficiency.
- Managed and designed reporting environments ,including data sources, security, and metadata.
- Created and maintained interactive dashboards by integrating multiple data sources.
- Translated business requirements into data-driven insights and strategic recommendations.
- Conducted competitor analysis, market research, and performance assessments.
- Supported business development initiatives and contributed to digital innovation projects.
- Presented analytical findings and strategic plans to internal teams and clients.