Presentation
Core Competencies
Cloud & Collaboration: Microsoft 365, Teams Phone Systems, SharePoint Online, OneDrive for Business
Unified Endpoint Management (UEM/MDM): Microsoft Intune, Jamf Pro, OS Imaging & Provisioning
Automation & Scripting: PowerShell, Advanced Scripting, Workflow Automation
Networking & Security: Cisco Meraki (AP, MX, MS), VPN Configuration, Network Infrastructure
Infrastructure Management: Remote Monitoring & Management (RMM), Datto Backup & Disaster Recovery
Technical Experience
Systems Administrator
Automation & Scripting: Developed and maintained advanced PowerShell scripts to automate repetitive administrative tasks, user provisioning, and system configurations, significantly reducing manual overhead and human error.
Endpoint Management & Imaging: Standardized enterprise device deployment by engineering and managing Microsoft Intune and Jamf Pro environments; established secure imaging, application packaging, and automated policy enforcement for diverse Windows and macOS fleets.
Cloud Communications: Spearheaded the transition from legacy telephony to Microsoft Teams Phone systems, overseeing number porting, routing policies, emergency services configuration, and end-user training.
Network Infrastructure: Configured, deployed, and managed Cisco Meraki security appliances, switches, and wireless access points; optimized network performance and maintained secure remote access via enterprise VPN solutions.
Data Collaboration & Backup: Architected and migrated corporate file shares to SharePoint Online and OneDrive; implemented and monitored Datto solutions to guarantee robust system backups and disaster recovery readiness.
Operations & Monitoring: Maintained continuous visibility into infrastructure health using RMM platforms, proactively identifying vulnerabilities, deploying patches, and resolving system alerts.
