Results-driven Systems Administrator with extensive experience designing, deploying, and optimizing secure infrastructure across Windows, macOS, and cloud environments. Proven track record in orchestrating large-scale migrations, automating complex operational workflows, and managing critical enterprise tools. Adept at leveraging modern MDM, RMM, and networking solutions to maximize system uptime, streamline device lifecycle management, and deliver seamless collaboration experiences.
Core Competencies
Cloud & Collaboration: Microsoft 365, Teams Phone Systems, SharePoint Online, OneDrive for Business
Unified Endpoint Management (UEM/MDM): Microsoft Intune, Jamf Pro, OS Imaging & Provisioning
Automation & Scripting: PowerShell, Advanced Scripting, Workflow Automation
Networking & Security: Cisco Meraki (AP, MX, MS), VPN Configuration, Network Infrastructure
Infrastructure Management: Remote Monitoring & Management (RMM), Datto Backup & Disaster Recovery
Technical Experience
Systems Administrator
Automation & Scripting: Developed and maintained advanced PowerShell scripts to automate repetitive administrative tasks, user provisioning, and system configurations, significantly reducing manual overhead and human error.
Endpoint Management & Imaging: Standardized enterprise device deployment by engineering and managing Microsoft Intune and Jamf Pro environments; established secure imaging, application packaging, and automated policy enforcement for diverse Windows and macOS fleets.
Cloud Communications: Spearheaded the transition from legacy telephony to Microsoft Teams Phone systems, overseeing number porting, routing policies, emergency services configuration, and end-user training.
Network Infrastructure: Configured, deployed, and managed Cisco Meraki security appliances, switches, and wireless access points; optimized network performance and maintained secure remote access via enterprise VPN solutions.
Data Collaboration & Backup: Architected and migrated corporate file shares to SharePoint Online and OneDrive; implemented and monitored Datto solutions to guarantee robust system backups and disaster recovery readiness.
Operations & Monitoring: Maintained continuous visibility into infrastructure health using RMM platforms, proactively identifying vulnerabilities, deploying patches, and resolving system alerts.