Donna Smith

Donna Smith

Seattle, United States

Donna Smith

Tech Systems StrategistSystems Reliability
I'm a Technology Systems Strategist with a focus on Business Systems Reliability.
Your Tech should be delivering every lead, every email, every sale it's supposed to.
When it isn’t, you usually can’t tell – until the damage is done - I make sure your business systems are actually working.

I strategize, advise, build, tune-up & repair your business technology toolsservices to make it a complete system that works for you 24x7.
I create your Connected-System to save you time and money.
Via the skillssolutions I bring to you, Tech becomes your Partner centered around how you workworkflows & how you serve your clients.
Your tools are Setup correctly, economically & rules-compliant so you don't miss sales, leads and communications 24x7.
Many Tech Specialists focus on 1 topic or tool, instead I focus on the system as a whole – especially automations, integrations, email deliverability.

I am services and tools agnostic - I work with what you have (& where you want to go), whether it's an all-in-one platform OR set of individual tools - I setup your System so it is optimized, rules compliant, on-going expenses minimized with automations to save you time.
I get all your tools to "talk together".

My expertise includes:
- Email deliverability & domain authentication
- DNS configuration & branded email infrastructure
- CRM setup & workflow integration
- Automation Integrations debugging & connected systems reliability
- Hidden revenue leak & operational reliability analysis
- Scope & solutions are approached from the whole system view - to identify the optimal solution that fits your needs
- Client processes documentation to support all work performed
- Clear communications, so the you understand the what, why & impacts of problems found to solutions implemented

I support my clients by considering your needs & expectations - every engagement starts with clarity — on your problem, your tools, and what a real solution looks like for your specific situation.

The skills and tech experience I bring to my clients are supported by 15 years systems & software engineering at Intel & Medtronic.

If you have any type of tech-dependent servicesplatforms where if 1 or more functions stopped working and you'd lose business before you could act - I can help.

Working hours

  • Monday:10h00 To 18h00
  • Tuesday:10h00 To 18h00
  • Wednesday:10h00 To 18h00
  • Thursday:10h00 To 18h00
  • Friday:10h00 To 17h00
  • Saturday:Not available
  • Sunday:Not available
  • Business Tech Risk Audit
    Full connected System Review, Find every silent failure. A comprehensive 2 hour diagnostic where we review your entire tech stack — email deliverability, lead capture, automations, and integrations — ...
  • Revenue Leak Repair Sprint
    Rapid Repair of 1 Symptom area. In 2 hours: one contained operational problem solved, limited scope, fast execution, no architecture overhaul, no comprehensive deliveability strategy. Rapidly repair ...
  • Tech Quick-Fix Intensive
    One tech problem. One session. Deep Diagnostic. In 45-60 min: deep testing, workflow tracing, multi-tool diagnostic review, (possible) live corrections, prioritized action guidance. Identify the root ...
  • CRM Email Suite Tune-up
    Together let's stop incoming leads & outgoing emails falling through the cracks. If your Tool-Suite hasn't been reviewed since you set it up — this is your time to act. After all, Reliable c ...
  • Revenue Leak Spot Check
    Risk Identification - Fast triage of 1 symptom area. In 20-30 min: one symptom area identified, high-level assessment, verbal recommendations, no written report, no implementation. Identify whether a ...
  • Domain Health Report
    Domain Health Report
     97 $  - Per product
    Your website looks fine. Your emails seem to be sending. But underneath, there could be silent DNS misconfigurations, expired security settings, or blacklisted servers quietly costing you leads, ...
I'm a Business Systems Strategist who makes sure your Tech does not overwhelm You.
Instead it becomes your Partner centered around how you workworkflows.
Your tools are Setup correctly, economically & rules-compliant so you don't miss sales, leads and communications 24x7.
Many Tech Specialists focus on 1 topic or tool, instead I focus on the system as a whole – especially automations, integrations, email deliverability.

I focus on maximizing your GoHighLevel functions OR other tools: websites, Marketing suites, forms, branded email - I create your Connected-System to save you time and money.

If any workflows failed you'd lose business before you could act - I'm your solution.
Software engineering for medical device technology systems. Developed and maintained critical systems requiring high reliability and rigorous quality standards.
Software engineering in corporate PC's development. Applied systematic design, debugging and quality assurance methodologies to complex technology environments.
Full engineering curriculum study at Seattle University to achieve a B.S. 4 year degree in Computer Science.
Full engineering curriculum study at Seattle University to achieve a B.S. 4 year degree in Electrical Engineering.
  • 🇬🇧 English
0.0 (0)
0
0
0
0
0
⚠️
Please sign in as a customer to give your feedback

    Need a service ?

    Do you want to hire the services of this Professional ?

    Post your need and you will receive dozens of proposals from the Professionals of the community.