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Presentation
Customer Success and Support Specialist with 5+ years of experience in SaaS
environments, supporting B2B and B2C clients through onboarding, retention, and customer journey optimization. Skilled in tools such as HubSpot, Zendesk, GA4, SQL, and BI platforms. Results-driven, customer-focused, and passionate about solving complex problems through data, ai training, automation, and empathy. McKinsey Forward Program participant
(2025).
environments, supporting B2B and B2C clients through onboarding, retention, and customer journey optimization. Skilled in tools such as HubSpot, Zendesk, GA4, SQL, and BI platforms. Results-driven, customer-focused, and passionate about solving complex problems through data, ai training, automation, and empathy. McKinsey Forward Program participant
(2025).
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Offered services
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Background
🇬🇧English 🇪🇸Spanish
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Working hours
Monday
From08h00To18h00
Tuesday
From08h00To18h00
Wednesday
From08h00To18h00
Thursday
From08h00To18h00
Friday
From08h00To18h00
Saturday ▪ Today
Closed
Sunday
Closed
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