Flavia Felinto
Rio de Janeiro, Brazil
Flavia Felinto
Customer Success Manager (Portuguese)
Category : Communication
Customer Success and Support Specialist with 5+ years of experience in SaaS
environments, supporting B2B and B2C clients through onboarding, retention, and customer journey optimization. Skilled in tools such as HubSpot, Zendesk, GA4, SQL, and BI platforms. Results-driven, customer-focused, and passionate about solving complex problems through data, ai training, automation, and empathy. McKinsey Forward Program participant
(2025).
environments, supporting B2B and B2C clients through onboarding, retention, and customer journey optimization. Skilled in tools such as HubSpot, Zendesk, GA4, SQL, and BI platforms. Results-driven, customer-focused, and passionate about solving complex problems through data, ai training, automation, and empathy. McKinsey Forward Program participant
(2025).
Working hours
- Monday:08h00 To 18h00
- Tuesday:08h00 To 18h00
- Wednesday:08h00 To 18h00
- Thursday:08h00 To 18h00
- Friday:08h00 To 18h00
- Saturday:Not available
- Sunday:Not available
![Ai training, writer (portuguese), workflows automation, project manager, customer success manager, customer support]()
Ai training, writer (portuguese), workflows automation, project manager, customer success manager, customer support15 $ - Per hourI'm a reliable person and work hard with organization and responsability. I can do tech savvy and administrative tasks with quickly efficiency.
- 🇬🇧 English
- 🇪🇸 Spanish
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