Customer service and operations professional with over 8 years of experience in customer-facing roles across retail, e-commerce, and veterinary services. Skilled in customer support, order management, scheduling, inventory control, logistics coordination, and administrative operations.

Experienced in handling customer inquiries through multiple channels, managing online stores, coordinating deliveries, and maintaining efficient daily operations. Strong problem-solving skills, excellent organizational abilities, and advanced English proficiency (C1/C2).