Haingo Liliane RALISON

Haingo Liliane RALISON

Antananarivo, Madagascar

Haingo Liliane RALISON

Virtual Assistant | Admin, Email & Service Management
Category : Secretariat
Hello, I am Liliane Ralison, Virtual Assistant based in Antananarivo, bilingual French.

I help overwhelmed entrepreneurs and e-merchants to save 10 hours a week by taking over the tasks that are holding them back.
My expertise in 2 areas:
📂 Pole 1 - Administrative Support & Organization
Email and calendar management, Google Drive filing, customer follow-up, document preparation. Your daily life becomes fluid.
💬 Pole 2 - Customer Service & E-commerce After-Sales Service
I reduce your disputes and refunds. Quick responses, benevolent tone, loyalty. Your reputation is protected.
Why work with me?
✅ Rigorous, patient, even on complex cases
✅ Available on Slack & responsive during the day
✅ Clear reporting, no surprises
Tools: Gmail, Google Workspace, Notion, Trello, Slack, Google drive, Zendesk.
Browse my 2 services below and send me a message, I answer in less than 2 hours during the day.

Working hours

  • Monday:08h00 To 18h00
  • 08h00 To 13h00
  • Tuesday:08h00 To 18h00
  • 08h00 To 13h00
  • Wednesday:08h00 To 18h00
  • 12h00 To 13h00
  • Thursday:08h00 To 18h00
  • 08h00 To 13h00
  • Friday:08h00 To 18h00
  • 08h00 To 13h00
  • Saturday:Not available
  • Sunday:Not available
• Ensure compliance with the NGO's legal, administrative and regulatory obligations
• Responsible for tax and accounting declarations, cash management, provisional budgets, implementation of control tools and reporting that ensure the reliability of financial data from administrative and financial services
• In charge of relations with donors: funder if necessary
• Defines the financial, human and technological means to be implemented to achieve the objectives
• Prepare accounting and financial statements, including financial reports
• Complies with procedures for the execution of expenses
• Verification of accounting and analytical data entries
• Verification of the physical and computer archiving of documents related to the activity
• Establishes financial files (financial reports, budget) regardless of their destination,
participates in the development of the organization
• Control and verification of the cash register
• Bank account management and transaction monitoring
• Cash management
• Purchase tracking
• Ensure compliance with the NGO's legal, administrative and regulatory obligations
• Responsible for tax and accounting declarations, cash management, provisional budgets, implementation of control tools and reporting that ensure the reliability of financial data from administrative and financial services
• In charge of relations with donors: funder if necessary
• Defines the financial, human and technological means to be implemented to achieve the objectives
• Prepare accounting and financial statements, including financial reports
• Complies with procedures for the execution of expenses

• Ensures the entry of accounting and analytical data in accordance with procedures
• Ensures the verification of the physical and computer archiving of documents related to the activity
• Establishes financial files (financial reports, budget) regardless of their destination,
participates in the development of the organization.
• Reception
• Administrative work
• Recommendations from trainees
• Placement in companies and with private employers
• Employer participation collection
• Post-placement follow-up
• Study and surveys
• Awareness
1 Basic Training
• Identification of future trainees (disadvantaged young people from the slums
of Antananarivo)
• Conduct of behavioral and basic training
• Conduct of information meetings (Fokontany, Internal)
• Follow-ups during the training: Home visit, individual interview

2 Industrial Machine Technical Trainer
• Conduct of technical training
• Conducting, theoretical training concerning the sector
• Individual follow-up of trainees
• Ensure the proper functioning of the machines
Advanced Excel and Sage (Advanced)
Master II in Business Management and Banking: Finance and Accounting Course,
Specialization: Management Controller
Bachelor's degree in Business Management and Banking: Finance and Accounting course
BACC Management
  • AFTER-SALES TRAINING 26/03/2026
    - After-sales service training
    - Technical and theoretical competence in the field of use of artificial intelligence
  • 🇫🇷 French
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