Hasnul Ariff Hamzan
Kuala Lumpur, Malaysia
Hasnul Ariff Hamzan
IT Project Management. IT Helpdesk, Vendor & Asset
Category : Computer assistance
I am certified IT Manager with 13+ years of experience leading IT operations, and cross-functional teams for
global organizations like Bureau Veritas Group and Clariant Malaysia. Specializing in high-performance
service delivery and end-user support management. Expert in optimizing IT operations through the
ticketing workflows, and comprehensive Knowledge Base systems. Expert in ITIL service management,
CAPM-aligned project delivery, and strategic vendor negotiation.
global organizations like Bureau Veritas Group and Clariant Malaysia. Specializing in high-performance
service delivery and end-user support management. Expert in optimizing IT operations through the
ticketing workflows, and comprehensive Knowledge Base systems. Expert in ITIL service management,
CAPM-aligned project delivery, and strategic vendor negotiation.
Working hours
- Monday:14h00 To 18h00
- Tuesday:14h00 To 18h00
- Wednesday:14h00 To 18h00
- Thursday:14h00 To 18h00
- Friday:14h00 To 18h00
- Saturday:Not available
- Sunday:Not available
- Google Foundations of Project Initiation 17/07/2025
![Google Foundations of Project Initiation]()
- Google Foundation Project Management 05/02/2025
![Google Foundation Project Management]()
- ITIL V4 Service Management Concept 05/02/2025
![ITIL V4 Service Management Concept]()
- Certified Associates Project Management (CAPM) 29/07/2021
![Certified Associates Project Management (CAPM)]()
- 🇬🇧 English
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