Hiba Bouhafs

As a professional in administrative management and customer relations, I have over 10 years of experience in sales support, telemarketing, call management, and remote sales.

I support businesses, independent professionals, and other professionals with their administrative and sales activities through services that can be delivered entirely remotely.

AREAS OF EXPERTISE:
• B2B and B2C telemarketing
• Sales appointment setting
• Prospect qualification and contact follow-up
• Inbound and outbound call management
• Customer service and request follow-up
• Administrative management and back-office support
• Sales follow-ups and case tracking
• Sales support and remote selling

Organized, self-directed, and comfortable on the phone, I adapt to different audiences and represent businesses professionally.

I offer one-off or ongoing collaborations depending on your needs, including prospecting assignments, administrative support, customer relationship management, and sales assistance.

Available for remote assignments, I prioritize clear communication, meeting deadlines, and delivering services focused on customer satisfaction.