Humera Lakhani

IT Support Specialist | Account Management | Mobile Device Management | Apple Expert
Description:
I’m an experienced IT professional offering end-to-end support for businesses and individuals who need reliable, hands-on technology management. My core services include:
IT Support & Account Management-I handle user account setup, provisioning, access control, password resets, license management, and onboarding/offboarding workflows across platforms like Microsoft 365, Google Workspace, and Active Directory. I keep your team’s accounts secure, organized, and running smoothly.
Mobile Device Management (MDM)- I deploy, configure, and manage mobile fleets using MDM solutions such as Jamf, Microsoft Intune, and Apple Business Manager. From enrollment and policy enforcement to remote wipe and compliance monitoring, I ensure every device in your organization is secure and up to date.
Apple Device Expertise-I specialize in Mac, iPhone, and iPad environments including macOS/iOS configuration, Apple ID and iCloud management, DEP enrollment, troubleshooting, and seamless integration into enterprise IT ecosystems.
Digital Marketing Support- I also bring hands-on experience in digital marketing projects, including campaign setup, analytics tracking, social media management.
What you get when you work with me:
A responsive, detail-oriented professional who communicates clearly, meets deadlines, and understands both the technical and business side of IT. Whether you need ongoing support or a one-time project, I adapt to your workflow and deliver results.