Presentation
Offered services
Background
Management of the IS in complete autonomy: from the infrastructure to the strategic project, direct interface between management / business lines / service providers.
Structuring projects delivered:
• IP telephony migration → Microsoft Teams (110 users)
Complete overhaul of telecom architecture (VLAN, QoS), multi-provider coordination, failover without service interruption. → -35% in telecom costs (€5k/year), total stabilization of voice flows.
• Redesign critical business configurator
Diagnosis and resolution of blocking anomalies accumulated over 4 years, publisher management, securing production. → €20M in secure order flows, -90% business errors.
• Power BI deployment — sales department
Structuring of data flows, industrialization of reports. → -50% analysis time for management.
• MCO & Infrastructure
Microsoft 365 administration (Entra ID, Exchange, Intune, Teams), N2/N3 supervision, standardization of procedures. → -50% of recurring incidents.
• Multi-environment GitLab CI pipelines (dev / staging / prod), Docker & Kubernetes orchestration, scalability optimization. → -30% production time, 0 critical incidents over the period, 100% availability maintained.
