Hi there!

Thank you for taking a look at what I have to offer and how we can collaborate. I am excited to having joined the Upwork professional community to provide top notch and professional service. I am a dynamic, success-driven individual with over 10 years of experience in the customer service industry as a customer support agent. I am ready to provide my services as a customer support specialist / admin support / tech support and phone / chat support. I possess strong analytical, communication, team collaboration, active listening, and problem-solving skills with a keen eye for attention to detail, maintains quick resolution times to client problems, complaints, and queries while ensuring professional tone and customer satisfaction. I consider myself capable of handling multiple tasks and efficiently prioritizing duties and resources. I am looking forward to provide consistent and quality workmanship in a fast-paced environment while contributing knowledge and skills in a challenging setting where dedication and team spirit thrive. Passionate about web technologies and AI driven web development.

My education background is from an Electrical and Electronics one with major in Electronic system design from Stamford University Bangladesh with English as the primary language for the course duration. So though my education is from a technical background, I prefer to interact with customer s direct and also enjoy team building & leadership.

I am looking for a long term and stable working relationship with my clients whereby I can leverage my extensive time and experience in the customer service / support industry / Administrative support. If you have any questions or have a project needing some expert assistance with, you can count on me. I look forward to working with you.

Thank you!