Customer-focused South African professional with 10+ years in high-pressure hospitality, reception, and admin roles.

Core skills:
• Data Entry & Admin: 99% accuracy in cash reconciliation, Sage Pastel, Excel, CRM records
• Customer Service: 10+ years resolving complaints, ID verification, de-escalation
• Written Communication: Email handling, drafting correspondence, client databases
• Remote Setup: Fibre + UPS backup, Windows 10+, noise-cancelling headset, private office

Available permanent night shift 4PM–1AM SAST / 10AM–7PM EST. Typing 25 WPM, 94% accuracy.

I help busy businesses keep their back-office accurate and their customers happy while they sleep. I provide daily updates and maintain strict confidentiality.