I am a 27‑year‑old Business Analyst with over 3 years of hands‑on experience in data analysis, reporting, and process optimization. I also bring 10 years of customer service experience, which has strengthened my communication, problem‑solving, and client‑support skills.
I hold a bachelor’s degree in computing and business, and I work professionally with a range of analytical and business tools, including:
Microsoft Excel (Advanced / Professional level)
Power BI
Tableau
ERP systems
I specialize in transforming raw data into meaningful insights, building dashboards, improving workflows, and supporting business decision‑making with accurate analysis.