Jéssica Cruz

Professional Description – Freelancer & Business Consulting (Home Office)

Organized, communicative and multitasking professional, working in the home office model with a focus on administrative support, customer service, basic business management and strategic consulting for small enterprises.
I have experience as a secretary, commercial manager and administrative assistant, ensuring fast, accurate deliveries and with full responsibility.

I offer practical support for the day to day and also a strategic vision for those who need to structure, organize or boost their own business.

Services as a Freelancer (Home Office):

• Customer service (WhatsApp, email, social networks)
• Scheduling and agenda organization
• Replies and message management
• Typing and proofreading
• Simple spreadsheet creation and data organization
• General administrative support
• Assembly of contracts, forms and documents
• Information search
• Online sales and commercial support
• Basic financial organization (entries, expense control, spreadsheets)
• Customer follow-up
• Assistance in the administrative routine of small businesses

Business and Organizational Consulting Services:

• Complete financial analysis
Mapping of cash, inflows, outflows and profit, identifying failures and opportunities.

• Cash flow structuring
Simple, clear, and functional financial routine — easy to maintain.

• Expense control and pricing
Calculation of prices and cost structure to avoid losses.

• Billing planning
Realistic strategies to increase revenue on a monthly basis.

• Administrative organization
Standardization of processes, routine, service and scheduling.

• Consulting for clinics and beauty businesses
Organization of the agenda, turnover, customer experience and processes.

• Orientation for new entrepreneurs
Practical support to open and structure a business from scratch.

• General diagnosis of the business
Complete evaluation with immediate actions for improvement.

Skills:

✔ Clear communication
✔ Impeccable organization
✔ Agility and efficiency
✔ Ease of learning
✔ Professional writing
✔ Total focus on results
✔ Humanized service
✔ Commitment and responsibility

Answer:

Companies, freelancers, clinics, virtual stores, service providers and small businesses looking for someone responsible, fast, strategic and easy to work with.

Remote service for all of Brazil and face-to-face in Porto Velho – RO.