Judith Mangampo

Judith Mangampo

Manila, Philippines

Judith Mangampo

EXECUTIVE ASSISTANT | OPERATIONS & CLIENT SUPPORT
Detail-oriented and highly organized Virtual Assistant with 7+ years of experience in executive support, client communication, scheduling, and billing operations. Proven ability to manage calendars, coordinate teams, handle client inquiries, and ensure smooth day-to-day operations. Skilled in multitasking, data management, and delivering high-quality support in fast-paced environments.
I have a strong background in working with teams, coordinating daily operations, and ensuring that tasks are completed efficiently and on time. I am highly organized, proactive, and committed to delivering quality results with minimal supervision.
I can help you with:
✔ Calendar and schedule management
✔ Email handling and client communication
✔ Data entry and database management
✔ Report preparation and documentation
✔ Billing, invoicing, and file organization
✔ Task coordination and follow-ups
I am easy to work with, responsive, and dedicated to helping your business run smoothly.

Working hours

  • Monday:20h00 To 23h00
  • Tuesday:20h00 To 23h00
  • Wednesday:20h00 To 23h00
  • Thursday:08h00 To 23h00
  • Friday:20h00 To 22h00
  • Saturday:09h00 To 19h00
  • Sunday:Not available
- Manage schedules and calendars of 30 technicians to ensure timely service delivery
- Coordinate appointments and maintain consistent communication with over 400 clients
- Handle client inquiries, resolve concerns, and maintain service satisfaction
- Prepare monthly service reports and track completion of scheduled tasks
- Process billing, invoices, and supporting documents for payments of 400+ clients
- Follow up on overdue accounts, improving collection efficiency
- Train and guide staff on internal systems and procedures
Prepared reports and documentation for clients and internal use
- Responded to client inquiries and resolved concerns
- Managed technician attendance and verified records
- Created reports (monthly, quarterly, yearly)
- Organized service-related documents and attachments
- Monitored attendance and operational records (DTR)
- Supported daily administrative and operational workflows
- Monitored service compliance and performance of field staff
- Prepared operational reports
- Assisted in audits and ensured quality standards
  • 🇬🇧 English
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