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Presentation
With 7 years of experience in customer service and after-sales service, bilingual French-English, I master call management, dispute resolution, case follow-up and customer loyalty. Organized, responsive and customer satisfaction oriented, I provide a professional and efficient service, capable of handling complex requests while guaranteeing an optimal customer experience.
With 7 years of experience in customer service and after-sales support, bilingual in French and English, I excel at managing calls, resolving disputes, handling cases, and ensuring customer loyalty. Organized, proactive, and customer-focused, I deliver professional and efficient service, addressing complex requests while ensuring an optimal customer experience
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