Kanwal Ishfaq

I am an experienced Administrative and Executive Assistant with 5+ years of experience supporting business operations, management teams and clients. My expertise includes virtual assistance, business administration, purchasing, procurement, accounting support and customer service.

**ADMINISTRATIVE & EXECUTIVE SUPPORT**
Email management, calendar scheduling, data entry, document preparation, online research, spreadsheet management, digital filing, database updates and general office administration.

**PURCHASING & PROCUREMENT**
Experienced in creating purchase orders using Xero, ordering upholstery fabrics, tracking fabric stock, ordering sofa frames and furniture components, coordinating with suppliers and managing purchasing records and order follow-ups.

**ACCOUNTING & FINANCIAL ADMINISTRATION**
Xero, customer invoicing, preparing and sending sales invoices, purchase order administration, financial data entry and accounting documentation.

**CUSTOMER SERVICE & OPERATIONS**
Customer communication, complaints handling, order processing, supplier coordination, resolving customer enquiries, project coordination and daily business operations.

**SOFTWARE & TOOLS**
Xero, Microsoft Excel, Word, Google Workspace, Zoho CRM and Mailchimp.

**WHY WORK WITH ME?**

I am highly organised, detail-oriented, proactive and reliable. I can manage multiple tasks, prioritise deadlines, maintain accurate records and work independently. I focus on delivering efficient, professional support that saves time and keeps business operations running smoothly.

Available for freelance projects, ongoing virtual assistance, executive support, administrative management, purchasing and procurement administration.