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Presentation
IT professional with over 5 years of experience in technical support and IT infrastructure management. Specialized in resolving level 1 and 2 incidents, ticket management with SLA compliance, and user support in corporate environments. Experience in troubleshooting hardware, software, networks, and Windows/Linux operating systems. Management of Active Directory, ERP, ManageEngine ServiceDesk, ServiceNow, TeamViewer, and AnyDesk
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Working hours
Monday
From08h00To18h00
Tuesday
From08h00To18h00
Wednesday
From08h00To18h00
Thursday
From08h00To18h00
Friday ▪ Today
From08h00To18h00
Saturday
Closed
Sunday
Closed
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