Presentation
Virtual Assistant – Entry-Level Description
Entry-Level Virtual Assistant | Administrative & Customer Support
Motivated and detail-oriented aspiring Virtual Assistant with a strong background in customer service and a willingness to learn virtual assistance tasks. While I am new to the VA role, I am highly trainable and committed to learning tools, systems, and processes required to provide reliable administrative support.
I can assist with basic tasks such as email and chat handling, data entry, online research, file organization, and calendar management. I also have basic knowledge of photo and video editing for simple tasks such as cropping, resizing, trimming, and minor enhancements. I am eager to grow my skills and adapt to client needs.
Customer Service Experience
Customer Service Representative | Lazada (3 Months)
Handled customer inquiries via chat and email, assisted with order tracking, refunds, returns, and general concerns. Maintained professionalism and clear communication while resolving customer issues. Developed strong problem-solving, multitasking, and customer service skills in a fast-paced environment.
Background
Customer Service Representative | Lazada (3 Months)
Handled customer inquiries via chat and email, assisted with order tracking, refunds, returns, and general concerns. Maintained professionalism and clear communication while resolving customer issues. Developed strong problem-solving, multitasking, and customer service skills in a fast-paced environment.

