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Khailynn Smith

Digital Operations Assistant
📍 Charlotte, United States · (0) · Member since May 2026
Availability
🏠 Works remotely / from home Yes No
🧰 Travels to client Yes No

Presentation

Looking to keep your backend operations running smoothly without the stress of managing data, schedules, and client files? As an Applied Physics student with a proven track record in high-accuracy data handling and professional editing, I provide highly organized, reliable remote administrative support to keep your digital workspace immaculate. My diverse background includes conducting precise data collection, maintaining strict quality assessments, and collaborating with teams to meet tight production deadlines. I bring strong time management, good judgment, and an elite eye for detail to your daily operations. This service focuses entirely on digital administration, data handling, and written coordination

Services Offered:
Data Entry & Database Cleanup: Organizing customer records and logging job details with the high level of numerical and statistical accuracy required in data-heavy roles.
Email & Chat Management: Monitoring your inbox to organize incoming requests, answer basic client inquiries, and maintain professional written correspondence.
Quality Assessments & Auditing: Reviewing job logs, verifying critical project dates, and checking internal documentation to ensure your business data is flawless and error-free.
File & Timeline Organization: Collaborating closely with you to track production deadlines, organize digital files, and keep project timelines strictly on schedule.
Document & Template Proofreading: Using professional copy editing experience to review, format, and polish your quote descriptions, automated text notifications, and email templates to eliminate spelling and grammatical errors.
Online Issue Research: Conducting targeted online research to gather relevant information, compliance facts, or materials needed for complex jobs or quotes.
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Background

Survey Interviewer
ICF International Inc. · 14/07/2024 – 09/08/2025
Screened potential research candidates to determine qualification for participation.
Scheduled qualified and interested candidates for upcoming research studies.
Monitored set quotas to ensure targets are achieved.
Conducted survey interviews with qualified participants via telephone.
Effectively communicated with team members and supervisors.
Followed up with recruited participants by email, telephone, and/or text.
Responsible for collecting data by conducting interviews with individuals.
Asked pre-determined questions from a survey questionnaire.
Recorded responses to gather opinions and facts on a variety of topics.
Copy Editor
Futuri Media LLC · 25/02/2023 – 11/12/2023
Maintained adherence to style guides.
Proofread copies to fix grammatical, spelling, punctuation and formatting errors.
Verified numerical information, such as dates and statistics, to ensure accuracy.
Collaborated with coworkers to ensure project accuracy.
Used copy editing and proofreading abilities to complete work.
Turned work in within timely manner to ensure possibility of working multiple projects.
Editor
Freelance · 16/01/2022 – 06/02/2025
Edited text for grammatical correctness, clarity and tone.
Conducted online research to obtain relevant information and materials.
Communicated with clients to assess needs and provide anticipated project timelines.
Developed fiction and nonfiction work.
Created imaginative concepts and ideas to frame stories and boost readership.
Adhered to diverse tone and style specifications in alignment with project requirements.
Applied Physics
University of North Carolina in Pembroke · 2022 – 2026
🇬🇧English
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Working hours

Monday
From11h00To19h00
Tuesday
From11h00To19h00
From14h00To14h30
Wednesday
From11h00To19h00
From11h00To14h30
Thursday
From11h00To19h00
From11h00To14h30
Friday
From12h00To18h00
From15h00To15h30
Saturday
Closed
Sunday â–ª Today
Closed

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