I am a seasoned BPO and Call Center professional with extensive experience managing international campaigns across energy, medical billing, SaaS, real estate, insurance, and legal sectors. Over the years, I’ve worked directly with executive clients, business owners, and decision-makers, handling cold and warm calls, follow-ups, lead generation, and closing deals with a professional, persuasive approach.

I’ve also led teams of 22–25 agents, overseeing cold-calling campaigns, client onboarding, and operational workflows to ensure targets are met efficiently. My experience spans medical billing, revenue cycle management, legal claims support, and front-desk operations for hospitals, clinics, and law firms, making me highly versatile in client-facing and back-office roles.