Kibwe Rwassa

Dedicated and detail-oriented Bilingual French–English Translator and Customer Service Representative with over 2 years of remote experience supporting international clients in Canada and North America. Proven expertise in live translation, written communication, customer support, CRM documentation, and issue resolution within KPI-driven environments. Strong ability to bridge language gaps, ensure accurate interpretation of client needs, and deliver high-quality service across multicultural settings. Reliable, adaptable, and performance-focused professional with strong communication and problem-solving skills.