Presentation
I provide fast, reliable remote support for TVU equipment and IT services across regions, keeping a 1–5 minute average resolution time and 100% incident closure while maintaining a living knowledge base and automating routine tasks with scripts and simple macros.
Previously, I coordinated live TV broadcasts end-to-end, handled on-air incidents, managed timelines, and ran webinars with user training. I’m comfortable with Wi-Fi/SIM/APN configs, helpdesk workflows, Astra Linux, Bitrix, and basic HTML. I’m currently studying DevSecOps at MTUCI (B.S., 2029).
Open to remote roles; relocation possible.
