Lakshay Saini

I'm currently working as a QA Engineer at Dresma (also known as DomyShoot), an AI/ML-based SaaS platform, since August 2025. Here, I test Google Gemini-powered workflows, debug issues using GCP logs and MongoDB, and contribute to our Playwright automation suite — working closely with developers and PMs on a daily basis.

Before this, I spent almost two years (Sept 2023–July 2025) at Shiprocket as a Software Engineer with a QA focus, where I built an AI-based shipment exception handler chatbot that actually got selected for production use. Prior to that, I was at Wigzo by Shiprocket (Jan–Aug 2023) as an Associate Software Engineer.

I started my support-to-tech journey at LambdaTest (Sept 2021–Sept 2022) as an Application Support Engineer, and even earlier, at iEnergizer (July 2018–Jan 2019) as a Technical Support Engineer — that's where it all began.

One project I'm proud of is an AI-based voice-enabled L1 support agent I built using NLP, JS, and HTML/CSS during an intense 24-hour cross-functional demo.

On the education side, I did my B.Tech in Mechanical Engineering from Maharishi Dayanand University (2013–2017) — so my path into tech and QA was a transition, not a straight line. I've also picked up an NPTEL certification in Product and Brand Management and a Six Sigma White Belt along the way.

My core toolkit includes manual and API testing (Postman), MongoDB, GCP logs, Jira, Agile/Scrum practices, and Playwright automation with Python.