Latoshia Jones

Latoshia Jones

Atlanta, United States

Latoshia Jones

Business Support: VA, Customer & Account Mgmt
Category : Human Resources
I provide high-level virtual assistant, customer experience, and account management support for busy entrepreneurs, service-based businesses, and growing companies that need reliable operational support without hiring a full-time employee.

My role is to help businesses operate more efficiently by managing the client experience, administrative workflows, and communication systems that keep operations organized and clients satisfied.

With a strong focus on professional communication, relationship management, and operational support, I assist business owners in maintaining strong client relationships while freeing up their time to focus on revenue-generating activities.

Premium Support Services Include:

• Executive Virtual Assistant Support
• Client & Account Relationship Management
• Customer Service & Client Communication (Email, Phone, Chat)
• CRM & Client Database Management
• Appointment Scheduling & Calendar Coordination
• Client Onboarding & Follow-Up Systems
• Inbox & Communication Management
• Administrative Workflow Support
• Client Retention & Customer Experience Management

I am committed to delivering professional, dependable, and confidential support that helps businesses improve efficiency, strengthen client relationships, and maintain a high standard of service.

If your business needs reliable operational and client management support, I provide the professionalism and consistency required to keep your business running smoothly.

Working hours

  • Monday:08h00 To 18h00
  • Tuesday:08h00 To 18h00
  • Wednesday:08h00 To 18h00
  • Thursday:08h00 To 18h00
  • Friday:08h00 To 18h00
  • Saturday:Not available
  • Sunday:Not available
  •  Monthly Business Support Package (Basic)
    Designed for small businesses that need consistent operational and client support throughout the week. Includes 40 hours per month: • Virtual assistant services • Customer service communication • Clie ...
  •  Customer Experience Management (Monthly)
    Consistent and professional communication is essential for customer retention. This service ensures your clients receive prompt responses and professional support. Services include 80 hours per ...
  •  Customer Experience Management (Weekly)
    Consistent and professional communication is essential for customer retention. This service ensures your clients receive prompt responses and professional support. Services include 20 hours per week ...
  • Executive Business Support Package (Monthly)
    Premium business support for growing companies that need dependable operational assistance and client management. Includes 144 hours per month: • Virtual assistant services • Customer service man ...
  •  Weekly Business Support Package (Premium)
    Designed for small businesses that need consistent operational and client support throughout the week. Includes 6 days 6 hours per day of: • Virtual assistant services • Customer service com ...
  •  Weekly Business Support Package (Plus)
    Designed for small businesses that need consistent operational and client support throughout the week. Includes 6 days 3 hours per day of: • Virtual assistant services • Customer service com ...
  •  Weekly Business Support Package (Basic)
    Designed for small businesses that need consistent operational and client support throughout the week. Includes 5-Days 2 hours per day of: • Virtual assistant services • Customer service com ...
  •  Client Account Management
    Maintain strong relationships with your clients while ensuring their accounts remain organized and well managed. This service focuses on communication, organization, and client satisfaction. Services ...
  •  Customer Experience Management
    Consistent and professional communication is essential for customer retention. This service ensures your clients receive prompt responses and professional support. Services include: • Responding to c ...
  • Business Operations Virtual Assistant
    Professional virtual assistant support designed to help busy entrepreneurs stay organized and productive. Ideal for business owners who need reliable assistance managing daily operational ...
I provide high-level administrative and operational support to business owners, executives, and growing companies. The goal is to help leaders stay focused on strategic priorities by managing the day-to-day coordination, communication, and organization required to run a business efficiently.
As an Executive Assistant, I support executives by maintaining organization, improving workflow efficiency, and ensuring communication with clients, partners, and internal teams is handled professionally and promptly.
Responsibilities and Services Include:
• Calendar and appointment management
• Email and communication management
• Client and account coordination
• Meeting scheduling and preparation
• Document preparation and organization
• Customer and client communication support
• CRM updates and client record management
• Administrative workflow management
• Travel and event coordination (if needed)
• Business operations support

Skills:
• Professional communication
• Strong organizational and time management skills
• Attention to detail
• Client relationship management
• Confidential and professional business support
  • 🇬🇧 English
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