I am an experienced Customer Service and Sales Agent with a strong background in handling inbound and outbound calls, resolving client inquiries, and providing excellent customer experiences. I have worked with companies such as Morgan & Morgan, MedigapLife, and SiriusXM, where I specialized in customer retention, lead generation, and support.

My skills include active listening, problem-solving, CRM management, and upselling services while maintaining professionalism and empathy. I am highly organized, detail-oriented, and dedicated to delivering outstanding results in every interaction.

Services I offer include:
• Customer service (phone, chat, or email support)
• Sales and lead generation
• Virtual receptionist and administrative assistance
• Client communication management