I am an IT and networking-focused Software Engineering graduate with hands-on experience in supporting, maintaining, and improving ICT systems. I work best in environments that require reliable infrastructure, secure access, and efficient user support.
What I do best:
• Provide IT and helpdesk support, including user account management, system troubleshooting, and technical assistance
• Configure and support computer networks, connectivity, and basic network security
• Support servers, databases, and cloud-based systems to ensure availability and performance
• Develop and maintain authentication and access control systems that align with organizational policies
• Document systems, follow ICT procedures, and support compliance with standards and best practices