Macha Mwamba

Hi, I’m Macha.

I’m a legal and administrative professional with an LLB and over 4 years of customer service experience. I’ve worked in roles that have required me to be organised, detail-oriented, professional, and comfortable dealing with people and sensitive information.

My legal background has given me experience with legal research, reviewing documents, drafting, record keeping, and working with legislation and case-related information. I’m also currently building on my practical experience in labour dispute resolution, where I assist with legal and administrative work around conciliation and arbitration matters.

Alongside my legal experience, I have a strong customer service and administrative background. I’m comfortable communicating with clients, responding to enquiries, managing documents, doing research, keeping records organised, and making sure tasks are followed through properly.

Here are some of the things I can help you with:

• Legal and online research
• Legal administrative support
• Document preparation and formatting
• Proofreading and editing
• Data entry and document organisation
• Microsoft Word and Excel
• Internet research
• Records and file management
• Customer and client support
• Email and written communication
• General administrative and virtual assistance

I’m someone who takes her work seriously and pays attention to the small details. I also understand that when you hire someone remotely, you need to be able to trust them to communicate clearly, follow instructions and get the work done without having to constantly check in.

Whether you need help with a one-off task or ongoing administrative support, I’m happy to discuss what you need and see how I can help.

I look forward to working with you.