Or
MI

Md Sadman Al Islam

Client Service
📍 Dhaka, Bangladesh · (0) · Member since June 2025
Availability
🏠 Works remotely / from home Yes No
🧰 Travels to client Yes No

Presentation

I worked one year as a Lead Management Coordinator at C&T Homecare Services Ltd. This is a USA-based company that is run by processing here in Bangladesh. My work at C&T Homecare included effectively communicating with patients and assisting them with necessary documentation. I have also coordinated with aides, providing support throughout the registration process. Additionally, I have communicated with insurance providers as needed to support client services. prioritized tasks, prepared data-driven reports, and maintained database integrity. At Solvei8, I designed systems, provided technical support, and documented processes while assisting some of the biggest RMG industries in Bangladesh. URMI Group, Mohammadi Group, Ananta Group, Bengal Group, etc., are some of the examples.
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Background

Lead Management Coordinator
C&T Homecare LLC · 28/05/2024 – 24/05/2025
• Effectively prioritizing tasks, planning workloads, and meeting deadlines to consistently achieve organizational objectives.
• Sourcing, analyzing, and preparing data-driven reports within strict timeframes, ensuring accuracy and timeliness.
• Securing critical information by performing regular database backups and maintaining data integrity.
• Contributing to team success by delivering related results and supporting colleagues as needed.
• Demonstrating strong communication skills, both written and verbal, with a focus on active listening and effective negotiation.
• Developing and documenting data processes, ensuring clear data flow and procedural accuracy.
• Acting as a key collaborator, with potential lead responsibilities, in the successful implementation of services.
Solutions Consultant
Solvei8 - Buyogo Bangladesh Pvt. Ltd. · 14/02/2022 – 27/05/2024
• Responsible for the design, architecture, installation, integration and on-going, configuration of new and existing Intelerad systems.
• Executing the test plans and systems.
• Maintaining good coordination with different clients to ensure the proper technical support of the system.
• Creating and documenting all the data and data flow processes.
• Performing as key collaborator (potential lead) for implementing applications and supporting services.
• Working and maintaining a good relationship with the people from every sector from the client side.
Junior Engagement Officer
X - Integrated Marketing Agency · 01/09/2021 – 31/01/2022
Master’s in Business Administration
United International University · 2022 – 2025
MBA in Business Analytics
Bachelor of Science
North South University · 2016 – 2021
BSc in Computer Science and Engineering
🇬🇧English 🇮🇳Hindi

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