Hi! My name is Meriem, and I’m a Virtual Assistant offering remote, flexible support for businesses and online stores.
I can help you with:
💬 Customer Support
Responding to Instagram and Facebook messages
Replying to customer comments
Answering questions about products, prices, sizes, delivery and payment
Following up with potential customers
Sending prepared responses
Recording customer orders
Organizing order information
Forwarding complaints or important issues to you
📧 Email & Inbox Management
Reading and organizing emails
Categorizing messages
Replying to simple emails according to your instructions
Organizing your inbox
Identifying messages that require follow-up
📊 Data Entry & Organization
Entering and updating information
Transferring information into Google Sheets
Adding customer names and order details
Updating product lists
Organizing tables and records
📅 Scheduling & Organization
Booking appointments
Managing Google Calendar
Setting reminders
Organizing meetings
Creating daily task lists
Keeping track of tasks and appointments
📈 Simple Reports
Preparing simple weekly reports
Summarizing messages, customers and orders
Tracking completed tasks
Organizing information in Google Sheets or Google Docs
I’m available for flexible part-time remote work and can adapt my working hours to your business needs.
If you’re looking for someone reliable to help with your daily administrative and customer support tasks, I’d be happy to work with you.
Thank you for your time!
My rate is flexible and depends on the services you need and the number of working hours. I’m available for part-time work, with flexible hours that can be arranged according to your business needs.