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Presentation
Interested in the offer you offer, with a good command of written French, I am serious and responsive.
I can manage your emails and perform administrative tasks rigorously.
Available immediately.
I can manage your emails and perform administrative tasks rigorously.
Available immediately.
📋
Background
CUSTOMER ADVISOR
Expert management of email and chat channels for banking support
guaranteeing fast resolution and security of exchanges.
Maximizing customer satisfaction by efficiently handling customer
complex requests in compliance with industry standards.
guaranteeing fast resolution and security of exchanges.
Maximizing customer satisfaction by efficiently handling customer
complex requests in compliance with industry standards.
CUSTOMER ADVISOR
Receiving and handling incoming calls related to products and
Banking services, support for customers on transactions
product information, and troubleshooting.
Customer service provided with listening, rigor and respect for procedures
Bank
Banking services, support for customers on transactions
product information, and troubleshooting.
Customer service provided with listening, rigor and respect for procedures
Bank
CUSTOMER ADVISOR
Management of customer requests via chat, email, incoming calls and
outbound sales sites for online sales sites, assistance with
Orders, Products, Deliveries, Returns and Complaints.
Multi-channel processing with responsiveness, sense of service and orientation
customer
outbound sales sites for online sales sites, assistance with
Orders, Products, Deliveries, Returns and Complaints.
Multi-channel processing with responsiveness, sense of service and orientation
customer
CUSTOMER ADVISOR
Processing customer inquiries via online chat on websites
Trade, fast and personalized support for the follow-up of
Orders, Products, Returns and Complaints.
Simultaneous management of multiple conversations with efficiency and
professionalism
Trade, fast and personalized support for the follow-up of
Orders, Products, Returns and Complaints.
Simultaneous management of multiple conversations with efficiency and
professionalism
MASTER I
Master I IN MARKETING and COMMUNICATION
PROFESSIONAL LICENSE
Obtaining the PROFESSIONAL LICENSE diploma
BACC
Graduation Bachelor's degree
🇬🇧English 🇫🇷French
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Working hours
Monday
From09h00To18h00
☕From09h00To18h00
Tuesday â–ª Today
From09h00To18h00
☕From09h00To18h00
Wednesday
From09h00To18h00
☕From09h00To18h00
Thursday
From09h00To18h00
☕From09h00To18h00
Friday
From09h00To18h00
☕From09h00To18h00
Saturday
Closed
Sunday
Closed
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Reviews
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