Monalisa Musenge

I'm a dedicated Dental Remote professional with 4 years experience. Very proficient in insurance verification, scheduling and appointment setting. I have also been able to take on challenging tasks like data migration from one practice software to another. I safely say that alrhough I mainly do dental work, my customer service expertise has improved by horning in active listening skills, and showing empathy where there is a need as well as learning to de-escalate any challenging scenarios and whenever customers phone in seeking clarity.