Nathan Phiri

Directed the development and execution of an annual operating budget and IT strategy, ensuring all financial targets were met while negotiating Service Level Agreements (SLAs) with external technology vendors
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Implemented an online examinations registration system used by all schools (5000 plus) in Malawi which has reduced registration costs by 80%.
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Implemented an online payment gateway allowing payment of examination fees online, eliminating fraud and hoarding of fees by schools which was prevalent in the past.
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Implemented an online examination results portal providing real-time access to results upon release. This reduced operational costs by more than 80% and turnaround time for results access by 2%.
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Configured the corporate email service, initially using the Zimbra Collaboration Suite and later migrated to Microsoft 365 platform
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Upgraded internet upstream bandwidth from 6Mbps to 20 Mbps
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Configured VPN connectivity between Head office and Lilongwe and Mzuzu regional offices facilitating secure high speed inter office communication using IP Phones
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Developed the ICT policy and ICT Strategy for MANEB aligned with the 2022-2025 Strategic plan.

Managed Quality of Service (QoS) and performance metrics for the Government Wide Area Network (GWAN), ensuring high availability
of distributed TCP/IP and telecom-grade solutions.
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Researched and evaluated emerging technologies to define national Technical Standards, ensuring all infrastructure conversions aligned with secure, scalable telecommunications policies
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Designed and implemented a comprehensive Network Operations Centre (NOC) system (based on Nagios) to monitor network infrastructure.

Infrastructure Design: Led the technical design and implementation of ICT frameworks for national traffic monitoring, focusing on data integration between regional hubs and central databases.
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Weighbridge & Enforcement Systems: Spearheaded the ICT component for the Malawi Traffic Information System (MALTIS), specifically ensuring real-time data synchronization for Axle Load Control and vehicle enforcement modules.
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System Connectivity: Designed and managed secure VPN and WAN connectivity for roadside enforcement stations, ensuring 99.9% uptime for critical traffic and weigh-station data transmission across the national network.
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Technical Specifications: Authored technical requirements and Tender Documents for the procurement of high-precision hardware and software used in automated traffic and vehicle weight monitoring.
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Database Management: Administered the Oracle-based central registry, ensuring data integrity for vehicle weight records and automated penalty systems.