I mainly work in administrative assistance and online customer follow-up. My job is to ensure communication with clients, respond to their requests and guarantee an efficient follow-up of their files on different digital platforms.
I am also responsible for administrative management, including organizing, updating and filing information related to customer accounts. I use digital tools and online work platforms to coordinate tasks between clients and the team, and ensure that requests are handled correctly and on time.
Thanks to this experience, I develop and strengthen my skills in written communication, organization, time management and customer service.