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Presentation
I have been a medical telesecretary for 3 and a half years now. I manage between 10 and 25 medical agendas and hundreds of calls a day for general practitioners and medical specialists. With this, the processing of doctors' instructions and the sending of emails following a request from a patient. To do this, I did a training course in the use of the Doctolib, Maiia and Callibri software.
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Background
Medical telesecretary
Medical Scheduling Management
Receiving and transmitting calls from outside
Management of mailings with doctors
Receiving and transmitting calls from outside
Management of mailings with doctors
Hostess
• ● Receiving and issuing telephone calls.
• ● Direct relationship with customers.
• ● Orientation of customers according to their request.
• ● Management of various tasks in the store.
• ● Direct relationship with customers.
• ● Orientation of customers according to their request.
• ● Management of various tasks in the store.
Reception and after-sales assistant
• • Greeting customer and receiving returned goods.
• • Be in direct contact with customers.
• • Inform and give feedback to customers.
• • Plan interventions
• • Manage technicians' schedules
• • Monitoring and archiving of each internal and external intervention.
• • Be in direct contact with customers.
• • Inform and give feedback to customers.
• • Plan interventions
• • Manage technicians' schedules
• • Monitoring and archiving of each internal and external intervention.
bac +2 in Language, culture and management
🇬🇧English 🇫🇷French
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Working hours
Monday
From08h00To18h00
Tuesday
From08h00To18h00
Wednesday
From08h00To18h00
Thursday
From08h00To18h00
Friday
From08h00To18h00
Saturday
Closed
Sunday ▪ Today
Closed
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