Raina ANDRIAMAHERY
Antananarivo, Madagascar
Raina ANDRIAMAHERY
Medical telesecretary
Category : Secretariat
I have been a medical telesecretary for 3 and a half years now. I manage between 10 and 25 medical agendas and hundreds of calls a day for general practitioners and medical specialists. With this, the processing of doctors' instructions and the sending of emails following a request from a patient. To do this, I did a training course in the use of the Doctolib, Maiia and Callibri software.
Working hours
- Monday:08h00 To 18h00
- Tuesday:08h00 To 18h00
- Wednesday:08h00 To 18h00
- Thursday:08h00 To 18h00
- Friday:08h00 To 18h00
- Saturday:Not available
- Sunday:Not available
Medical Scheduling Management
Receiving and transmitting calls from outside
Management of mailings with doctors
Receiving and transmitting calls from outside
Management of mailings with doctors
• ● Receiving and issuing telephone calls.
• ● Direct relationship with customers.
• ● Orientation of customers according to their request.
• ● Management of various tasks in the store.
• ● Direct relationship with customers.
• ● Orientation of customers according to their request.
• ● Management of various tasks in the store.
• • Greeting customer and receiving returned goods.
• • Be in direct contact with customers.
• • Inform and give feedback to customers.
• • Plan interventions
• • Manage technicians' schedules
• • Monitoring and archiving of each internal and external intervention.
• • Be in direct contact with customers.
• • Inform and give feedback to customers.
• • Plan interventions
• • Manage technicians' schedules
• • Monitoring and archiving of each internal and external intervention.
- 🇬🇧 English
- 🇫🇷 French
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