Toma Suchotinaite

- Administration of a digital asset management tool "Celum"

- Management and distribution of digital assets using a systematic approach

- Defining and ensuring adherence to guidelines and processes for creating and maintaining assets

- Strict quality control

- Cross collaboration with international stakeholders

- Implementing guidelines and framework for tool usage and asset maintenance

- Creating engaging training documentation and video tutorials

- Training users for better tool usage and in-depth process understanding

- Providing IT support and troubleshooting for inquiries

- User management, rights management and permissions

- Founded and independently operated an e-commerce brand specializing in perfumery and aromatherapy supplies

- Developed products from concept to market, including research, presentation, and branding

- Built, customized, and maintained e-commerce website using WordPress, WooCommerce, and Elementor

- Created and optimized product pages, descriptions, and brand messaging

- Designed marketing and product visuals using Canva and Adobe Photoshop

- Managed product listings, pricing, inventory structure, and store configuration

- Planned and executed social media content to support brand visibility and engagement

- Utilized AI-based image and text tools to streamline content creation

- Handled customer communication, order processing, and day-to-day store operations

- Maintained brand consistency across website, visuals, and written content

- Managed documentation, planning, and administrative tasks using Microsoft Office

- Enter, update, and maintain customer, account, and transaction data in AML and transaction monitoring systems

- Support transaction monitoring activities by entering alert and case-related data into compliance platforms

= Validate data against source documents, core banking systems, and third-party screening results to ensure accuracy and completeness

- Ensure all AML-related data complies with internal policies, regulatory requirements, and audit standards

- Identify discrepancies, missing information, or data inconsistencies and escalate them appropriately

- Maintain clear and structured records to support AML investigations and regulatory reporting activities

- Perform quality checks to meet accuracy, productivity, and turnaround time requirements

- Handle sensitive financial and customer information with strict confidentiality and data security awareness

- Follow established AML, KYC, CDD, and transaction monitoring procedures in all data handling tasks

- Serve as the primary point of contact for customers regarding internet, telecommunication services, and technology products

- Identify customer needs and recommend appropriate internet plans, telecom solutions, technical equipment, and service packages

- Drive sales of hardware, software, and value-added services while maintaining a customer-centric approach

- Provide first-level IT support for hardware, software, and connectivity issues across customer devices

- Troubleshoot network, internet, and telecommunication problems, escalating complex issues when required

- Assist customers with installation, configuration, and basic setup of equipment and software

- Resolve billing, service, and technical inquiries efficiently to ensure customer satisfaction

- Maintain accurate records of customer interactions, sales activities, and technical issues in CRM and support systems

- Assist preparing and organizing scenes, sets, and props according to production requirements

- Help with equipment handling, setup, breakdown, and basic maintenance

- Maintain a clean, organized, and efficient production environment

- Retrieve, transport, and deliver props, equipment, and required items quickly and accurately in a fast-paced filming environment