I am a versatile professional with extensive experience in communication, research, and writing. I have also gained experience in effective grant management and coordination. Previously, I gained valuable customer service expertise in the banking sector.My background also includes leadership in digital operations at a luxury ecommerce website, where I managed website content, influencer outreach, and loyalty programs to drive user engagement and retention. Additionally, I have a strong foundation in marketing and customer support from my previous roles where I handled community management, content creation, and user acquisition strategies.
With dual bachelor's degrees in Marketing and Advertising, complemented by certifications in humanitarian project management and a diploma in humanitarian leadership, I bring a well-rounded skill set and a commitment to impactful, community-focused work. I am fluent in Arabic, English, and French.