Manual complaint handling means urgent issues get buried and requests go to the wrong department. I build AI-powered triage systems that automatically read, classify, prioritize, and route every incoming complaint or request with a live dashboard so you always know what's pending.



I'm the architect behind a national-scale civic consultation platform (maoni.cd) used by a government presidential office, and AwazPK, a 5-language citizen complaint platform built for Pakistan. This Gig brings that same proven architecture to your business, scoped to fit your size.



What you get:

AI classification pipeline (Claude API) that reads and categorizes incoming requests

Automatic routing to the correct department

Status-tracking dashboard

Clean documentation and handoff



Message me before ordering if you need multiple languages, custom routing rules, or CRM integration happy to confirm exact scope first so there are no surprises.



Let's stop the manual sorting and make sure nothing important falls through the cracks.

AI engine

GPT
Langchain
Claude
Programming language

Dart
JavaScript
PHP
Python
TypeScript
React