Pre-Sales & After-Sales Technical Support
📍 Remote · · 🕒 5 days ago
15 $ Per hour
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Service overview
I assist electrical and renewable energy businesses with pre-sales and after-sales technical support for solar PV, BESS/ESS, batteries, inverters, and electrical equipment.
Services include clarifying customer requirements, explaining product specifications, supporting technical proposals, comparing equipment options, preparing product FAQs, documenting reported issues, and coordinating after-sales technical follow-ups.
Alternative rates:
- Small technical query: From $10/task
- Hourly support: $15/hour
- Full-day support: $80/day
- Weekly or monthly manufacturer/distributor support: Custom quotation
Please share your product range, target customers, responsibilities, expected workload, and working hours. Commercial negotiations, lead generation, sales targets, and customer response commitments are included only when specifically agreed. Long-term support arrangements can be discussed according to workload and availability.
Services include clarifying customer requirements, explaining product specifications, supporting technical proposals, comparing equipment options, preparing product FAQs, documenting reported issues, and coordinating after-sales technical follow-ups.
Alternative rates:
- Small technical query: From $10/task
- Hourly support: $15/hour
- Full-day support: $80/day
- Weekly or monthly manufacturer/distributor support: Custom quotation
Please share your product range, target customers, responsibilities, expected workload, and working hours. Commercial negotiations, lead generation, sales targets, and customer response commitments are included only when specifically agreed. Long-term support arrangements can be discussed according to workload and availability.
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