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Service overview
Systems and Network Technician — I secure and improve the reliability of your IT infrastructure every day!
Your IT systems may be running, but a crashed server, a blocked Exchange mailbox, or a failed remote-access connection can bring an entire team to a standstill in minutes. I handle the monitoring, administration, and troubleshooting of your infrastructure so your employees can work without interruption, on-site or remotely.
What I can do for you:
Administration and maintenance of Windows/Microsoft servers (Exchange, Hyper-V, RDS)
Configuration and monitoring of network solutions (Kerio, D-Link), including firewalls, connectivity, and access security
Proactive monitoring to anticipate incidents before they affect your users
Hands-on support and customer service: clear diagnostics, jargon-free explanations, and follow-up through to resolution
What sets me apart:
I combine technical expertise with a service-oriented approach. I don’t just resolve tickets; I take the time to understand how your teams work so I can recommend lasting solutions. I’m currently building my skills in cybersecurity and SCCM deployment to help make your infrastructure more resilient and centralize IT asset management.
Types of projects I typically handle:
Systems and network support and administration for businesses, whether across multiple sites or at a single location
One-off interventions or ongoing infrastructure support (servers, email, remote access)
Support for migrations and network infrastructure upgrades
On-call and technical support for end users
Based in Lyon, I can travel (Category B driving licence and my own vehicle) for on-site visits within a radius suited to your needs.
Your IT systems may be running, but a crashed server, a blocked Exchange mailbox, or a failed remote-access connection can bring an entire team to a standstill in minutes. I handle the monitoring, administration, and troubleshooting of your infrastructure so your employees can work without interruption, on-site or remotely.
What I can do for you:
Administration and maintenance of Windows/Microsoft servers (Exchange, Hyper-V, RDS)
Configuration and monitoring of network solutions (Kerio, D-Link), including firewalls, connectivity, and access security
Proactive monitoring to anticipate incidents before they affect your users
Hands-on support and customer service: clear diagnostics, jargon-free explanations, and follow-up through to resolution
What sets me apart:
I combine technical expertise with a service-oriented approach. I don’t just resolve tickets; I take the time to understand how your teams work so I can recommend lasting solutions. I’m currently building my skills in cybersecurity and SCCM deployment to help make your infrastructure more resilient and centralize IT asset management.
Types of projects I typically handle:
Systems and network support and administration for businesses, whether across multiple sites or at a single location
One-off interventions or ongoing infrastructure support (servers, email, remote access)
Support for migrations and network infrastructure upgrades
On-call and technical support for end users
Based in Lyon, I can travel (Category B driving licence and my own vehicle) for on-site visits within a radius suited to your needs.
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