Presentation
Your IT systems may be running, but a server crash, a blocked Exchange mailbox, or a remote-access outage can bring an entire team to a standstill within minutes. I handle monitoring, administration, and troubleshooting for your infrastructure so your employees can work without interruption—on-site or remotely.
What I can do for you:
Administration and maintenance of Windows/Microsoft servers (Exchange, Hyper-V, RDS)
Configuration and monitoring of network solutions (Kerio, D-Link): firewalls, connectivity, and access security
Proactive monitoring to anticipate incidents before they affect your users
Responsive support and customer service: clear diagnostics, jargon-free explanations, and follow-up through to resolution
What sets me apart:
I combine technical expertise with a service-oriented approach. I do more than resolve tickets: I take the time to understand how your teams work so I can recommend sustainable solutions. I am currently developing my skills in cybersecurity and SCCM deployment to help make your infrastructure more robust and centralize IT asset management.
Types of assignments I typically handle:
Systems and network support and administration for businesses (multiple sites or a single site)
One-off interventions or ongoing infrastructure support (servers, email, remote access)
Support with migrations or network infrastructure upgrades
On-call and technical support for end users
Based in Lyon, I can travel by car (Category B driving licence) and am available for on-site work within a range suited to your needs.

