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Service overview
Versatile virtual assistant specialized in communication, administration, customer service and quality.
Thanks to my experiences as a communication & marketing manager, administrative assistant, call center advisor and quality coach, I support companies in the effective management of their activities remotely.
My telecommuting services:
Administrative assistance: e-mail management, writing, document sorting, agenda management, preparation of files.
Customer service and teleadvice: taking calls, answering customers, following up on requests, managing complaints, building loyalty.
Communication & digital marketing: content creation, social media management, competitive intelligence, reporting.
Quality & coaching: call listening, performance analysis, individual/collective coaching, continuous improvement, KPI monitoring.
I emphasize rigor, communication, customer satisfaction and continuous improvement to effectively support remote companies
Thanks to my experiences as a communication & marketing manager, administrative assistant, call center advisor and quality coach, I support companies in the effective management of their activities remotely.
My telecommuting services:
Administrative assistance: e-mail management, writing, document sorting, agenda management, preparation of files.
Customer service and teleadvice: taking calls, answering customers, following up on requests, managing complaints, building loyalty.
Communication & digital marketing: content creation, social media management, competitive intelligence, reporting.
Quality & coaching: call listening, performance analysis, individual/collective coaching, continuous improvement, KPI monitoring.
I emphasize rigor, communication, customer satisfaction and continuous improvement to effectively support remote companies
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