Niha Fayyaz
Rawalpindi, Pakistan
I will work as a Virtual assistant. I excel in MS Office and operations related tasks
(0) Remote 5 months ago
5 $ - Per hour
Handling Customer complaints and requests.
Analyze customer service complaints to identify root causes and improving overall customer satisfaction level
Monitor network issues and identify recurring issues
Achieved service time and quality targets.
Trained and mentored employees to maximise team performance.
Corporate Service closure.
Order provisioning support, coordination with Business Operation teams.
Order processing and cancellation.
Developing Operational reports.
CRM Operations
Analyze customer service complaints to identify root causes and improving overall customer satisfaction level
Monitor network issues and identify recurring issues
Achieved service time and quality targets.
Trained and mentored employees to maximise team performance.
Corporate Service closure.
Order provisioning support, coordination with Business Operation teams.
Order processing and cancellation.
Developing Operational reports.
CRM Operations
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