
Jo Lee Chong
Kuala Lumpur, Malaysia
Online Business Manager (OBM) | Operations & Founder Support | Systems, Project & Client Coordination
(0) Remote 4 months ago
1600 $
Services I Offer
Operations & Business Support
• Operational coordination and task management
• Workflow and process improvement
• SOP documentation and internal systems
• Founder support and accountability
Project & Task Management
• Managing projects from idea to completion
• Tracking deliverables and deadlines
• Coordinating with contractors or team members
• Organising workflows in project management tools
Client & Partner Coordination
• Client communication and follow-ups
• Vendor and partner coordination
• Inbox and communication management
• Managing bookings and project timelines
Content & Business Operations
• Content workflow coordination
• Managing content calendars and publishing schedules
• Supporting launches, events, and promotions
Tools
Project Management: Trello, Monday.com, ClickUp, Google Sheets, Google Workspace, Asana
CRM / Communication: HubSpot, SalesForce,Slack
Other: Calendar and scheduling tools, Document management, Workflow tracking systems
Availability
Timezone: UTC +8
Hours per week: 15–20 hours
Retainer Option: $1,600/month for 40 hours/month
Operations & Business Support
• Operational coordination and task management
• Workflow and process improvement
• SOP documentation and internal systems
• Founder support and accountability
Project & Task Management
• Managing projects from idea to completion
• Tracking deliverables and deadlines
• Coordinating with contractors or team members
• Organising workflows in project management tools
Client & Partner Coordination
• Client communication and follow-ups
• Vendor and partner coordination
• Inbox and communication management
• Managing bookings and project timelines
Content & Business Operations
• Content workflow coordination
• Managing content calendars and publishing schedules
• Supporting launches, events, and promotions
Tools
Project Management: Trello, Monday.com, ClickUp, Google Sheets, Google Workspace, Asana
CRM / Communication: HubSpot, SalesForce,Slack
Other: Calendar and scheduling tools, Document management, Workflow tracking systems
Availability
Timezone: UTC +8
Hours per week: 15–20 hours
Retainer Option: $1,600/month for 40 hours/month
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